Customer Service Advisor
Manchester - This Area Only
Permanent (Full time)
Job Title: Customer Service Advisor
Hours: Monday to Friday 9am-. No weekends!
Location: Old Trafford
We are an award winning communications company based in Old Trafford. We pride ourselves on our innovative approach to translation and our focus is to continue growing as a business and strengthen our working practices.
We are now looking for professional customer service advisors to join our busy team. Your role will be to take on client enquiries and fulfil their bookings by sourcing the right interpreter for the job.
* Sourcing and booking interpreters
* Providing professional customer care to our clients
* Building rapport and relationships with clients and interpreters
* Prioritising tasks with good time management and organisational skills
* Managing incoming and outgoing enquiries
The perfect candidate will have previous Customer service experience ideally over the phone along with an excellent telephone manner and a genuine passion for customer service.
* Huge career progression opportunities
* Flexible working once you are confidant with the role (4 days a week in office, 1 day at home)
* 28 days holidays including bank holidays + 1 day for every year you are in the business
* Free breakfast provided daily
* Pension scheme
* Exclusive access to our discount site that offers retail discounts, restaurant vouchers, insurance savings and more
* Regular social events, such as Christmas and Summer parties, in office events and competitions!
Sounds like your perfect job? Please apply for immediate consideration to avoid disappointment!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.