Customer Service Advisor

Zoek Pin Leicester, England

£21000 per annum

Permanent (Full time)

Posted 30 days ago

Customer Service Advisor
Monday – Friday 6:30-6pm (rotational basis)
£21k + 7% Bonus
Location: Syston

Are you a passionate, confident Customer Service professional with a keen an eye for detail?
The Company
My client is a global organization who dominates the construction industry who due to business growth is looking to recruit an experienced service professional to join them on a full-time permanent basis.
This is a place where employees are valued and a place where opportunities for growth and development are endless.
The ideal candidate will have the following:

  • Customer service experience (telephony)
  • Strong attention to detail
  • Strong communication skills
  • Experience working with Microsoft office – Word, excel, outlook and power point
  • Strong English language – written, spoken, and reading skills
  • Something to add to a team and the ability to work well as part of one
  • Be able to work methodically and be assertive
  • Self-motivated
  • People with a natural problem-solving instinct
  • A confident and positive manner over the phone

Key duties and responsibilities:

  • Handling high volume calls
  • Managing incoming customer calls and emails and taking ownership of our customer requirements
  • Create, amend, and confirm customer orders whether on account or as a cash sale, completing all necessary customer order details accurately
  • Professionally liaising with internal and external colleagues where relevant to ensure a high level of customer service is maintained

Benefits:

  • 27 days Holidays
  • Ongoing training and development and opportunities to help further your career
  • Full initial training course up to six weeks depending on department
  • Pension with generous contributions from employer over and above legal requirement (match up to 10%)
  • 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more.
  • Benefits supporting you and your family, such as Cycle to work and voluntary Life assurance

Interested? Please click ‘apply’ today!**If you would like to discuss the position in more detail, please call######### and ask to speak to Hannah**

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