Branch Manager

Zoek Pin Wigan, England

£25000 - £28000/annum OTE 31K - £34K

Permanent (Full time)

Recently Posted

We are currently recruiting for a Branch Manager for a National Hire Company within a Brand New Branch based in Wigan.

The purpose of this role is for the Branch Manager to drive the day to day sales growth within the Branch.

The main responsibilities are as follows:

Grow the profile and customer base of the Hire Shop in local communities, by identifying local opportunities to drive revenue and build new business
Manage all enquires over the phone, e-mail and face to face, deliver great customer service in partnership with the Operation.
Understand your Branch Customer Portfolio and deliver a sales plan to maximise profitable business from this portfolio in line with sales targets
Ensure every customer interaction explores further opportunities
Communicates clearly at all levels using the appropriate method and language
Building strong business relationships both internally and externally
Understands performance reporting and demonstrates a good level of product knowledge
Actively manages debt to target
Demonstrates a high level of transactional compliance and fraud prevention
Manages the commercial activity within the branch, ensuring the effective use of own sales boards
Pro-actively manages all processes and compliance by regular self-assessment using the Branch Standards Audit
Takes accountability for H&S within the branch, including 100% adherence to Work Place Safety Register checks, ensuring all kit is safe and fit for use
Demonstrates and encourages exemplary customer service at all times
Actively manages complaints and disputes in a timely manner
Skills Required:

Advanced sales and commercial awareness
Knowledge of local markets and competition
Sound understanding of the accountabilities within compliance
Exceptional customer service experience
Strong communication skills and the ability to influence and engage a team
Strong negotiation skills
Product knowledge and specification knowledge
Experience of leading a team to success though coaching and development
Driving license preferred but not essential
Working Monday - Friday, until 5pm and then Saturday 8am until 1pm, days one week and days the following week.

In return you will receive a competitive salary, company bonus scheme, Annual holiday, company pension scheme, Free Hire across the companies core range and friends and colleague discount.

If this sounds like the role for you, please apply now!

*By applying for this role, you are consenting for RSD Recruitment to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us at and we will respond to your query within 48 working hours.

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