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Repairs Administrator

Zoek Pin London, Greater London, England

£25000 - £30000/annum

Permanent (Full time)

Posted 3 days ago

This is a wonderful opportunity to work for a well-established maintenance company working within social housing sector.

Our client is looking for an experienced Repairs Administrator to join our team in the E4 area.

Your new role

Joining our team as a Repairs Administrator, you will be carrying out varied administration duties including:

Using company systems to process orders adequately in order to invoice clients
Updating system with all interactions with residents
Processing supervisory or trade reports to determine action required to resolve repairs
Resolution of minor complaints at call level
Maintain logs and monitor variation request
Maintain and action emails from contract mailboxes
Scanning and copying of files as required for contract delivery
Dealing with queries from residents, changing appointments
Logging current jobs onto our job management system/database
Working with Supervisors and trades people to organise and schedule work
Updating and changing information as the job changes
Keeping all activity logged and up-to-date in an accurate manner
Liaising with staff at customer sites keeping them up-to-date with progress information

Our ideal Repairs Administrator

Proven experience in administration within a repairs environment
Knowledge of NHF Schedule of Rates (SOR) is required
Excellent communication skills at all levels, both written and verbal
Exceptional customer service
High level of IT skills, including knowledge and experience using Microsoft Word, Excel and PowerPoint
Excellent organisation skills and the ability to meet tight deadlines
Be a strong team player

What we offer:

In return for your hard work as our Repairs Administrator, you will be offered:

Full time position
Starting rate: £25,000 - £30,000 dependant on experience
Immediate startIf you have the skills and experience to excel as a Repairs Administrator, we want to hear from you

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