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Customer Experience Associate

Zoek Pin Stafford, Staffordshire, England

£20000 - £30000/annum

Permanent (Full time)

Posted 2 days ago

Responsibilties

Actioning of customer and restaurant enquiries via email, phone or chat
Identify customer questions, concerns, and overall needs
Complete digital menu updates to an exceptional standard
Provide accurate answers and solutions to customers queries
Address customers complaints in a compassionate and patient managerSkills

The person we are seeking has strong communications skills, the ability to manage their time effectively and prioritize competing demands, immaculate attention to detail and they enjoy working as part of a team, helping their colleagues and our customers have a better experience in the venue.

Hours

Hours are to be confirmed but must be availble on evenings and weekends

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