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Account Manager

Zoek Pin Halstead, Essex, England

Competitive

Permanent (Full time)

Posted 2 days ago

Job Description

We are recruiting on behalf of our client; a fast growing and ambitious eCommerce order fulfilment business who are seeking an Account Manager to join their hard working team.

**Main Responsibilities: **

* Maintaining a good relationship with key accounts and ensuring that all emails are responded to fully and in a timely manner.

* Liaising with couriers to make sure that any failed deliveries to customers are dealt with promptly.

* Booking in stock to the inventory management system making sure content is always kept up to date.

* Working alongside the accounts department to ensure all jobs are invoiced correctly.

* Allocating work to all team members and monitoring work flows to ensure SLA's are adhered to.

**Other Responsibilities:**

* Assisting in the warehouse, as and when required.

* Assisting Management with other administrative tasks.

**Essential Skills**

* Fast typing skills

* Excellent phone manner

* Extensive Knowledge of MS Office (Word, Excel)

* Previous Customer Services or Office Administrator experience

**Desirable Skills**

* Previous E-commerce experience

* Knowledge of order or warehouse management systemsIf you match the skills and experience - please apply today!

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