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Network Advanced Services Engineer

Zoek Pin London, Greater London, England

Permanent (Full time)

Posted 4 days ago

Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.

Essential Functions of the Job:

* You will provide advanced post-sales engineering support for Arista's Open Networking Data Centre and Campus networking deployments for our enterprise and commercial customers.

* Review customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deployment

* Migrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructure

* Assist with configuration build-outs including creating network provisioning automation using Python and tools such as Chef or Ansible

* Assist with implementation and change controls

* You will assist with proof of concepts (POC) and in-depth testing to validate design scenario

* Provide bug scrubs and code recommendations

* Provide interface to TAC and internal development teams and the customer

* You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.

* Translate complex business requirements into Leaf-Spine Network solutions

* Assist Pre-Sales Engineer and Account Executives with designing Network solutions

* Establish and maintaining strong relationships with key partners

* Attend key partner events, training sessions, and provide ongoing training with the customer teams globally

* Continue training to maintain expertise

* Ability to understand the client’s business objectives and technical needs

* Ability to meet Service Level Agreements (SLAs) for sales and clients

* Regularly exercises discretion and independent judgment

* Maintain professional relationships with teammates, partners, and clients

* Some travel may be required within assigned territory

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