Customer Service - Bedford | Zoek UK
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Customer Service - Homeworker
Temporary (Full time)
Customer Service Advisor - HOMEWORKING
Home-based customer experience call handlers temp - perm, equipment provided
Full time hours 35 hours a week each shift is 7 hours, + 5 hours Flex time. The working hours and shifts available are between (12pm-7pm, 2pm-9pm, 3pm-10pm) working on a rota over a 12 week period and this will involve weekends but not every weekend
Starting pay rate £ per hour increasing after 6 months
First point of Contact to all customers
Investigate customer problems and be able to solve them quickly and efficiently
Accurate data entry
Build and maintain great relationships with both customers and colleagues
work to KPI's and team targets
Experience with customer service is essential
You must be positive and friendly with the ability to build rapport with customers easily
Must be self-motivated and a problem solver
must have strong communication skills
You will be required to have a basic DBS criminal record check taken out
Training will start 21st June 2021 for x4 weeks. Monday to Friday 9am- at head office in Bedford, this will be Classroom-based socially distance away from everybody.
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Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business