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Customer Service - Homeworker

Zoek Pin Bedford, England

£9.60/hour

Temporary (Full time)

Posted 8 days ago

Customer Service Advisor - HOMEWORKING

Home-based customer experience call handlers temp - perm, equipment provided

Full time hours 35 hours a week each shift is 7 hours, + 5 hours Flex time. The working hours and shifts available are between (12pm-7pm, 2pm-9pm, 3pm-10pm) working on a rota over a 12 week period and this will involve weekends but not every weekend

Starting pay rate £ per hour increasing after 6 months

Job Responsibilities:

First point of Contact to all customers

Investigate customer problems and be able to solve them quickly and efficiently

Schedule engineers

Accurate data entry

Build and maintain great relationships with both customers and colleagues

work to KPI's and team targets

Experience with customer service is essential

You must be positive and friendly with the ability to build rapport with customers easily

Must be self-motivated and a problem solver

must have strong communication skills

You will be required to have a basic DBS criminal record check taken out

Training will start 21st June 2021 for x4 weeks. Monday to Friday 9am- at head office in Bedford, this will be Classroom-based socially distance away from everybody.

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Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business

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