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Customer Service (parttime)

Steyning, West Sussex

£12000.00 - £13800.00 per annum + 25 days holiday

Contract

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Customer Service Advisor required for a company based just outside of Steyning (car owner/driver essential) 12 month fixed term contract (Parttime Wed Fri ONLY) £12,000 £13,800 Start date: ASAP

  • The role
    You will be the frontline contact for retailers and end consumers in UK & Ireland. Responsible for upholding standards of customer service excellence whilst always looking for opportunities to excel. You will need to build strong relationships with the retailers and support them through order processing, tracking and providing product explanation. You will also be an important line of communication for colleagues on the road.

  • Key responsibilities

  • Create and maintain customer database
  • Track orders and arrange deliveries
  • Answer inbound enquiries
  • Maintain and organise filing system
  • Issue copy invoices/order confirmations/dispatch notes
  • Process returns and issue credits
  • Complete reports as requested
  • Support for Sales & Marketing teams

Requirements

  • Must have own transport due to rural location
  • Previous Customer Service experience essential
  • Computer proficiency: Excel, Word & Outlook

Company
A team of passionate people united by a desire to do meaningful work, lead healthy lives and make a difference. Sharing a focused mission: to inspire everyone to be active.
The company is based in beautiful offices just outside of Steyning. You will be working in a relaxed environment and as part of a small team.

  • Benefits

  • 25 days holiday + bank holidays
  • Free samples & 40% staff discount
  • Working hours: Wednesday Friday 09.00 17.30

Tate is acting as an Employment Business in relation to this vacancy.

Posted 22 days ago

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