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OPERATIONS PROCESS LEAD

Daventry, Northamptonshire

Up to £24000 per annum + 3000 BONUS EVERY QUARTER

Permanent

The ideal candidate will be reporting into the Operations Manager, the Operations Process Lead will be responsible for planning, implementing and measuring successful outcomes and usage of resources in line with the Ingram Global Lean Strategy
The role will demonstrate and educate the team in the understanding of how their activities impact on long term mutually profitable client relationships

  • Key responsibilities:

  • PLANNING
    *Plan available work based on historical volumes and known standard times (and track against the plan, identifying required improvements to plan)
    *Accountable for optimising crewing within process areas in accordance with Lean Principles
    *Set objectives, development plans, monitor for progress, and coach for improvement

  • ORGANISE
    *Organise the area to maximise production space, and ensure that all stock types (e.g. pending stock, defects, damaged, etc.) have appropriate physical locations (not disrupting day to day production) and are in system locations

  • IMPLEMENTING
    *Direct and perform regular followup on area performance, implementing corrective measures in a timely manner
    *Reduce hours when there is insufficient volume to maintain productivity

  • MEASURING
    *Proactively review on an hourly basis the load versus resourcing in delivering profitable performance.
    *Deliver on all aspects of meeting and exceeding service level agreements and related KPIs in line with speed, quality, flexibility and cost efficiencies.
    *Identify nonvalue added activities and the impact on the business and take decisive corrective action to remove them

  • PEOPLE MANAGEMENT
    *Effectively motivate, coach, lead and mobilise team efforts in support of building long term mutually profitable relationships with customers
    *Ensure individuals attain required quality standards and meet specified output target contribution in line with overall team goals (measured on an hourly/daily basis.)
    *Resolve conflicts as they arise and to handle counterproductive behaviour effectively.
    *Delegate tasks where appropriate.
    *Coach, give feedback and train the team as appropriate.
    *Set clear and unambiguous objectives ensuring they are discussed with and understood by associates.
    *Hold self and others accountable for the achievement of all performance metrics, including
    productivity
    *Ensure development plan in place according 70/20/10 principle per employee
    *Lead, inspire and motivate the team
    *Assess and communicate proactively on all aspects of absence management, timekeeping, delivery of productivity hours vs. LEAN benchmark

  • Omega Resource Group Ltd is acting as an Employment Agency in relation to this vacancy.

Posted 30 days ago

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