Customer Service Advisor

Zoek Pin Great Sankey, Warrington, England

£24000 - £25000/annum

Contract (Full time)

Posted 41 days ago

Our client specializes in fastening solutions and focuses on the development of innovative tools, fasteners and accessories. The company offers a wide range of power fastening systems, anchoring products, diamond cutting tools and industry specific solutions.

They are now looking for a Customer Service Advisor, on a 12-month fixed term contract.

As a Customer Service Advisor, your duties will be:

* Taking incoming calls from existing customers regarding requirements.

* Processing orders.

* Dealing with any queries or issues.

* Using SAP as well as Microsoft packages.

* Asking questions and making sure customers have the best experience.

* Sourcing available stock.

The ideal Customer Service Advisor will hold the following skills and experiences:

* Must have Customer Service experience.

* Ability to take ownership and make a difference.

* Ideally have experience in using SAP, however not essential as full training can be provided.

* Have a passion for the role and able to inform customers of other products and offers.

* Must have a “can do” attitude.

* Interact well with customers on the phone.

In return our client are offering a fantastic package:

* Brilliant salary of £24k- £25k.

* Early finish on Fridays.

* 25 days holiday + bank holidays.

* Life Insurance (4x salary).

* Christmas bonus (once completed probation).

* Pension (5% contribution paid by employer).

* Free Parking

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