Service Desk Analyst - Leeds - This Area Only | Zoek UK | d35caa
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Service Desk Analyst
Leeds - This Area Only
Up to £21,000 per annum
Permanent (Full time)
Reporting to companies Service Desk Team Leader.
Provide our customers with a single point of contact for all support requests (SPOC)
Provide technical support troubleshooting and resolving as many incidents as possible at first point of contact (FPOC)
Ensure all reported issues are logged into the ITSM tool Take ownership of incidents creating a positive experience for our customers wh...
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