Service Desk Analyst

Zoek Pin Leeds - This Area Only

Up to £21,000 per annum

Permanent (Full time)

Posted 9 days ago

Role Objective
Reporting to companies Service Desk Team Leader.

Provide our customers with a single point of contact for all support requests (SPOC)

Provide technical support troubleshooting and resolving as many incidents as possible at first point of contact (FPOC)

Ensure all reported issues are logged into the ITSM tool Take ownership of incidents creating a positive experience for our customers wh...

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