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Patient Administrator

Windsor, Berkshire, England

competitive salary plus benefits

Permanent

BMI Healthcare is the UK's largest provider of independent healthcare with a network of hospitals across the country. Our aim is to employ the best nursing, theatre and allied healthcare professionals in addition to outstanding non-clinical and support staff who underpin everything we do. Being part of the wider BMI Healthcare group offers the prospect for great career progression and development throughout the UK.

BMI Princess Margaret Hospital in Windsor has an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a FULL time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Applicants should meet the following criteria:

  • Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
  • Proficient in the use of a PC, including the use of software and systems
  • MUST be Customer focused
  • Flexible and adaptable and attention to detail.
  • Excellent communication skills
  • Basic financial awareness

Duties of this role include:

  • To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the BMI best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
  • First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
  • Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients
  • Timely resolution to clinic change requests disseminating information to relevant colleagues and consultants

Please see attached role profile for further detailed information on the responsibilities and accountabilities of this vacancy.

Salary & Benefits:

BMI Healthcare have committed to being a national living wage employer and offer a competitive starting salary alongside access to a wide range of employee benefits, including:

  • BMI Healthcare Private Medical Scheme
  • Staff Pension Scheme
  • 25 days holiday per annum

Interested?

If you would like to apply for this opportunity, please complete our brief online application form and ensure to upload the most recent copy of CV. We aim to respond to your application within 14 days of the closing date.

If you would like any further information or an informal chat before applying then please contact Leanne Baker on#########

Posted 11 days ago

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