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Credit Controller

Torquay

£20000 to £22000 per annum

Permanent

Credit Controller Torquay £20,000 £22,000

My client is looking for a Credit Controller to join the team in their Torquay office. The company offer professional services to a wide range of companies and of course you having positive relationships with the customers will be of benefit when contacting them to ensure payments are settled.

You will be someone that is comfortable with talking to people at all levels, always working to a solution to clear the payment. Sometimes, you will need to investigate and research to ensure that you have the full and correct picture and be methodical in your approach.

Your role as Credit Controller will include:

Communicating with clients regarding outstanding client debts and assisting them in settling amounts owed in a timely manner Liaise with partners and fee earners regarding individual debts, advising them of the best course of action to take to control working capital and ensure that matters are dealt with within a reasonable timescale Identify slow moving accounts and escalate for case management where appropriate Ensure an accurate record of progress is maintained Assist clients in paying amounts due by processing credit card payments, setting up direct debit payment plans or facilitating alternative payment arrangements Support the identification of receipts to invoices and credit notes so that debtor balances are accurate Help set credit limits to manage client exposure To provide a professional and effective service to internal and external customers meeting customer expectations in terms of quality and timelines Provide assistance to other areas of the central finance team as required to ensure the smooth running of the department.

Qualifications and experience that we are looking for in a Credit Controller:

Experience of working in a credit control environment Strong negotiation skills Excellent communication skills, telephone manner and interpersonal skills The ability to assess issues and be assertive / firm with clients as required Good general administration, planning, organising and time management skills A working knowledge of debt collection escalation procedures Competence of Word and Outlook Able to build positive relationships Investigating, responding to and progressing issues and queries to a successful conclusion within a reasonable timescale.

The company offers an excellent package as well as training. For more information, contact Lisa!

Posted 17 days ago

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