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Senior IT Support Engineer

Warrington, Cheshire

£28000.00 - £30000.00 per annum + Excellent Benefits

Permanent

COMPANY

The company are a forward thinking, dynamic, growing professional services group in Warrington continuing to expand. They are award winning and see that quality and customer excellence are at the centre of their culture. Youll be working under the kind of manager that really looks after his team, empowers, nurtures and helps them develop their abilities.

  • THE JOB

You will be joining a busy support function to provide both ongoing desktop and applicationbased support to the entire business. If you want to be part of a closeknit team, where everyone wants to help each other, then this is the environment for you.

  • You will be responsible for;

  • Helping internal users troubleshoot
  • Collaborating with internal technical teams on changes / modifications
  • Bring ideas and new ways of working in to the team
  • Working with the internal dev team to recreate issues and deliver fixes
  • Creating Office365 groups, mailboxes, shared mailboxes
  • Providing 1st/2nd/3rd line support for business
  • SharePoint sites and permissions on folders
  • Applications support of their large enterprise system
  • Liaising with suppliers on fixes
  • Leading and mentoring junior members of the team

Any ITIL experience or similar will be beneficial, but not essential, however structured and procedural approach will be paramount.

  • REQUIREMENTS

  • 1st Line Experience
  • Use of Active Directory
  • Office 365
  • Understanding of DNS & DHCP
  • Windows Server support (2012 on site this is not essential)
  • Experience setting up and administration of group policies for software and configuration
  • Positive attitude

DESIRABLE

  • Citrix
  • Mitel
  • RDS
  • VMware
  • MS Exchange
  • SQL Server
  • 2nd and 3rd Line experience

PERKS

  • 23 days (+bank holidays)
  • Flexible working
  • Pension Contribution
  • Private Medical
  • Childcare Vouchers
  • Oncall Bonus
  • Paid Overtime options
  • Opportunity to travel
  • Free Parking

If youre an experienced support or service desk engineer that is looking to step up your career in the IT industry please apply with your CV.

Posted 33 days ago

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