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IT Support Apprentice

Bracknell, Berkshire, England

£9,984 per year + .

Permanent (Full time)

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BTL Communication provided businesses with bespoke IT and telecoms products and services, due to their ongoing success and growth they are now looking to source new talent to complement their existing workforce.

Based in Bracknell, Berkshire, you'll be involved in with the provision of new services and also resolving faults with services.

Salary, Hours & Benefits

  • £9,984 per annum
  • Monday to Friday 9am - 6pm (1 hour lunch break)
  • Bonus upon completion

There are career progression opportunities available upon completion of the programme. You, along with your employer, may progress to a Level 4 programme, and take your training even further.

Roles & Responsibilities

Reporting into the Operations Manager, you will be fully supported by an organization that has placed more than fifteen apprentices in the last six years.

Typical roles and responsibilities include (but are not limited to):

  • Provision of new services including web hosting, ASDL connections, VPN networks, telephone lines and mobile services.
  • Resolving faults on the above services using remote tools, supplier portals and defined processes.
  • Researching projects from time to time to source alternative suppliers or products.
  • Liaising with suppliers as and when required.

Full support and guidance will be provided by both the employer and training provider throughout the apprenticeship.

Desired Skills & Competencies

  • Passion for IT
  • Good knowledge of software and hardware
  • 5 GCSE's at Grade A-C including Maths and English

Personal Qualities

  • Good telephone manner
  • Good problem-solving skills
  • Self-motivated and desire to learn new skills on a daily basis

About the Employer

Based in Bracknell, Berkshire, and established in 2001, BTL Communications is a supplier of business-to-business IT & telecoms products and services. For more information about BTL Communication, please visit their website at the below address: https://www.btlc.co.uk

Location & Travel

Their office is based in central Bracknell. The train station is a short walk from the office and there are a number of bus stops which run local services.

Training to be Provided

If you are successful in securing this role, you will be enrolled onto one of our apprenticeship programmes. Follow the link below for the programme applicable to this always looking for enthusiastic people to add to our talent pool: at Baltic, we believe people are more than a list of skills, so even if you don't feel like you tick every box - get in touch with us! Our apprenticeships will teach you all the skills you need to succeed anyway!

Why choose an Apprenticeship?

Apprenticeships are a great way to get the qualifications and experience needed to start your career. Combining technical training with work experience, becoming an apprentice is the first step to a recognised career path. The digital sector will only continue to grow and an apprenticeship with Baltic will enable you to join this diverse, fast-moving and exciting industry, putting you at the forefront of tomorrow's world. If you're ready to earn more, start your apprenticeship with Baltic Training today, apply below.

About Baltic

Baltic Training is one of the only apprenticeship training providers that offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills that employers need.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage. In the meantime, if you want to get a head start on the other applicants, expand your knowledge with the links eligibility applies to this vacancy. You must be a British or European Economic Area (EEA) citizen and have been resident in the UK or EEA country for the past 3 years. Residency rules and some exceptions can be found here (clause P305)

Posted 98 days ago

This job has expired.
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This job has expired.
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