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Telecoms Field Service Engineer

Oxfordshire - This Area Only



Telecoms Field Service EngineerAlecto Recruitment are currently representing a progressive, market leading Telecoms company, now seeking an additional field service engineer to join their team in Oxfordshire. Duties and ResponsibilitiesUndertake travel by driving to clients' siteConduct on site scheduled planned maintenance, monitoring and installation visitsVerify faults by testing equipment, identifying, correcting or escalating problemsProvide Out of Hours support to customers and where appropriate provide site support and replacement hardware (as scheduled in the On-Call Rota) The candidate To be considered for this opportunity, candidates must possess the following:Experience in working with telephone systems and hardwareStrong analytical, diagnosis and problem-solving skillsStrong customer service focusExcellent communication and interpersonal skillsIt would be desirable for the candidate to have a proven experience of business telephone systems in a telecoms service based roleIdeally experience with Samsung Phone Systems and Wireless Enterprise as well as Unify and Hosted Telephony.Candidates with experience on similar business phone systems, IP Telephone systems e.g. Panasonic, LG, Avaya, NEC or proven IT/Field Service background will also be consideredTraining will be internally provided to the successful candidate. The PackageUp to £30,000 basic salaryCompany CarOvertimeMileage paid HMRC rates24 day's annual leave + 8 days public/bank holidays.Auto enrolled pension.1 of out 6 weeks' On Call RotaAdditional stand by payment whilst on call as below:Mon-Fri £18 per day, Sat-Sun £25 per day, Bank holidays/Christmas £50 per day

Posted 18 days ago

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