Contact Centre Travel Advisor: Outbound Sales
Leeds, West Yorkshire
As we continue to grow, we have some fantastic opportunities availability to join our team as aContact Centre Travel Advisor in our Outbound Sales department at Holiday House in Leeds City Centre!
Our Travel Advisors are an essential part of our dedicated Outbound Sales TeamwithinJet2holidays Contact Centre. Maximising allsalesand revenue opportunities, you will speak to new and existingcustomers over the phone, ensuring they receive an outstanding level of engagementandservice from the moment they start talking to you. You will add real valueto the customers holiday via our range ofproducts and services, delivering a fantastic experience for our customers whilst achieving your individual targetsandKPIs.
We are looking for results drivenselfstarters who are able to build up extensive product knowledge in order toconfidently sellour package holidays, along with ancillary and insurance products that best suit our customers needs. Excellentcustomer serviceand sales skills and afriendly telephone manner are essential along with experience of achieving monthly sales targets, ideally within a contact centre or travel environment. Proven experience of cross and up sellingto customers over the phone is advantageous, ideally gained within an outbound call environment.
The start date for this role is the21st October. The shifts available for this start date are
- Monday, Tuesday, Wednesday, Thursday & Sunday 11am 8pm (Friday and Saturday off)
- Tuesday, Wednesday, Thursday, Friday and Saturday 11am 8pm (Monday and Sunday off)
You will initially attend our fantastic induction programmein our Leeds Contact Centre. Training will take place Monday Friday 8:30am 5:30pm for 4 weeks. Training will be a mixture of theoretical and practical training and will be fully supported by our team. Please note, holidays are unable to be honoured within the training period.
In return, we offer an industry leading salary of £18,436 per annum plus uncapped bonus with fantastic opportunities for progression in a rapidly growing business. You will also have the opportunity to go on Educational Trips, visiting some of our most popular resorts overseas, so you can share your first handJet2holidays experience with our customers and deliver a truly VIP service every time.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our allimportant customers on holiday withJet2.comand Jet2holidays!!
Posted 10 days ago