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Backline Queries Agent

Colnbrook, Slough, England

21500-21500

Permanent (Full time)

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~Backline Queries Agent     

Role Purpose:

To provide quality and timely customs query resolution

Key duties to include (but not limited to) 

Review the previous days queries and reject any which are out of time for reclaim
Action all follow ups within the agreed timescales
Liaise with origin countries for customs rules and regulations to establish if reclaim can be actioned
Ensure monthly write offs are kept to a minimum
 
Skills Required:

Knowledge of customs regulations /resolving queries (training can be provided where necessary)
1 years minimum experience within a customer service environment
 
*We can only accept applications from candidates with the required experience for this role, if you don't hear from us your application has been unsuccessful.

Posted 112 days ago

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This job has expired.
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