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Customer Service Advisor

Telford, Shropshire

Up to £0.00 per annum


Are you looking for a new career where you will be a valued team member with opportunities to progress within UK a wide market leading financial services company?

ReAssure are a UK Life and Pensions Company who are going through an exceptional period of growth at their Telford office, which gives you the perfect opportunity to join them on this journey.

Customer service is at the heart of everything they do, and their staff are at the core of their company values to ensure they deliver this.

We are looking for permanent Customer Service Advisorsto join ReAssure. Offering you a competitive salary, a range of flexible benefits and 27 days annual leave along with 8 Bank Holidays. The opportunities available are 12 month fixed term contracts, working a 37 hour week Monday to Friday.

You will be joining a company built on solid values who can offer career progression, and the potential for you to contribute your skills and talents in a culture shaped by mutual respect.

The Role:Answering inbound call from customers and delivering an exceptional service

  • Answering inbound calls from policy holders and ensuring that their query is handled promptly and resolved with a first time resolution
  • Ensuring that customer policies are administrated efficiently and accurately
  • Helping to maintain a variety of policy updates and requests
  • Ensuring all company targets and timescales are met

So who are we looking for....?

  • Candidates who have a passion for customer service who want to be part of a team where honesty and integrity is key to everything you do.

What skills and experience do you need demonstrate?

  • Clear communication skills both verbal and written
  • Good attention to detail and accuracy
  • Confident IT skills
  • Previous customer service experience

Tate is acting as an Employment Business in relation to this vacancy.

Posted 35 days ago

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