Bathgate, West Lothian, Scotland
Salary: TBC, Dependent on experience
Hours: Full Time, Permanent
Location: Bathgate, West Lothian
Our client is Scotland's largest independent courier company and have been established since 1985 with their main offices being in Edinburgh, Glasgow and West Lothian. They also have subsidiary offices in Aberdeen, Dundee and Inverness and a network of associates throughout the UK.
Due to continued success they are currently looking to recruit a full time Operations Assistant to join the busy, fast paced, expanding team based in Bathgate, West Lothian to deal with same day deliveries, overnights, logistics and international services and focusing on providing customers with the best service possible.
- Taking telephone bookings accurately and dealing with queries from customers
- Respond to emails requesting services or quotes time efficiently and in a polite and professional manner
- Provide outstanding customer service to all existing/new customers
- Assisting drivers with any address queries
- Completing paperwork and transferring information onto our system
- Arranging UK/International shipments with our suppliers
As your training in the company develops, more duties will be assigned to your work load.
We are a 24/7 Company and we require all staff to take part in an Out of Hours on call rota. This would start after months of relevant training and cover would be required on weekday evenings and weekends. This is on a rota basis.
The Ideal Candidate:
- One-year previous experience working in an office-based environment required
- Knowledge of the Transport Industry preferred
- Strong communication skills - verbal and written, keen attention to detail
- Good knowledge of basic Microsoft Office Applications
- Excellent keyboard skills
- Ability to work in a fast paced and pressured environment
- Must be customer service orientated
If you feel you are the ideal candidate APPLY today!
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Posted 33 days ago