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IT Support Technician

Zoek Pin Leatherhead KT22, UK

£24000.00 - £26000.00 PerAnnum

Permanent (Full time)

IT Support Technician – 2nd Line Working for a well-established, thriving technology company based in Leatherhead.

Make sure to apply quickly in order to maximise your chances of being considered for an interview. Read the complete job description below.

You will be a member of the support function offering an effective, customer focussed IT support service.

Main responsibilities:

  • Managing IT support tickets as assigned
  • Dealing with IT support tickets and enquiries to resolution and within SLA
  • Setting up of new Office 365 users and new IT hardware
  • Dealing with support tickets related to VoIP and hosted telephony Required Skills:
  • Experience in a 1st or 2nd Line IT support role
  • Experience of supporting Office 365
  • Experience of desktop support
  • Experience in installation / configuration / support of Microsoft Office 365, Teams, EMS, Windows 10,
  • Active directory
  • Troubleshooting hardware issues
  • Networking skills – Vlans, VPN, routing Desirable:
  • Microsoft Azure
  • VoIP troubleshooting
  • WAN’s – Ethernet, MPLS, Broadband
  • WLR3 – ISDN, PSTN
  • Security – Firewall, AV Benefits include:
  • Based in Leatherhead
  • Up to £26,000
  • Monday – Friday, 9:00am – 5:30pm
  • 20 Days Holiday per annum plus bank holidays (increasing with service)
  • Summer and Christmas parties
  • Contributory pension scheme
  • Onsite parking
  • Complimentary food and beverages
  • Flexible working options
  • Working from home options We appreciate the time you took to apply for this vacancy, however due to the high level of applications that we receive, we can only respond to successful candidates.

In the meantime, please check out our website to read more about our company and privacy policy.

Optima Recruitment specialists in Permanent & Temporary Recruitment, including; Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal

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