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Emergency Dispatch Assistant

Bicester, Oxfordshire

£8 - £9 per hour

Temporary

Are you fully flexible? Would you like a new job path within the NHS service? We are looking for several applicants to work with us as dispatch assistants for the ambulance service. We will be looking to fill these roles by 1st October 2018, these roles are temporary on going, so permanent placement at the end of them. | Good all round level of education including 4 GCSEs grades AC or equivalent demonstrable ability

  • Typing speed at least equivalent to 40 words per minute

  • NVQ2/3 in Customer Care, Contact Centre Operations or Call Handling Operations OR must be willing to undertake such qualifications supported by the trust.

  • | | --- | |
  • Ability to listen to and record information accurately and is able to recognise the relevance of information, especially in emergency situations, prioritising information appropriately

  • Good written and verbal communication skills, (including the ability to speak clearly over the radio and telephone)

  • Ability to follow established procedures

  • Ability to follow instructions exactly

  • Ability to work to deadlines and timescales

  • Displays a diplomatic and objective approach towards the needs of others

  • Accurate data input skills

  • Good knowledge of the geography of Hampshire

  • Good organisational skills

  • | | Calm manner, especially when under pressure
  • Works on own initiative when circumstances dictate such action

  • Good team player

  • Displays a flexible and proactive approach to work

  • | | --- |

Posted 23 days ago

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