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Head of IT

Cambridge, Cambridgeshire, England

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Frontier are the studio behind Jurassic World Evolution, Elite Dangerous, Planet Coaster and Planet Zoo. We are Britain's biggest independent publisher and developer of videogames, based among the world-leading technology cluster in the historic city of Cambridge, England.

We are proud to be named one of the UK's Best Places to Work by Gamesindustry.biz.

Reporting to the Director of Operations in this newly created role, the Head of IT will lead on all aspects of a complex and strategically important IT function for our talented teams of highly technical game developers and publishing professionals. You'll also work as a key part of the senior management team driving IT strategy and commercial development in our growing company (we're currently 470 people).

This is an exciting opportunity for an ambitious IT leader to join an established yet growing company which will offer you the autonomy and support required to be successful.


  • Lead the development and implementation of a strategic plan for IT, and ensure the plan remains fit for purpose as the company continues to grow
  • Proactively develop IT policies and processes to support the business strategy
  • Analyse the business requirements of all departments to evaluate and deliver their technology needs
  • Analyse the business requirements of all departments to evaluate and deliver their technology needs
  • Leadership and development of IT team of 10+, consisting of System Administration and Desktop Support Helpdesk
  • Provide executive summary of analysis, requirements, progress and monitoring to Director of Operations
  • Accountability for all security, network, server and infrastructure issues and development
  • Continuously improve the support function for internal issues and reduce queries per month
  • Work with procurement to build relationships with vendors and create cost-efficient contracts
  • Overall accountability for a substantial IT budget, purchasing technological equipment and software for current and future business needs in an efficient and cost-effective way
  • Identify and provide best practice IT and security training requirements across the company.

About you

  • Proven experience as a Head of IT or similar role
  • Experience in analysis, implementation and evaluation of IT systems and their specifications
  • Willing to be "hands on" to help get the job done when the situation requires it
  • Sound understanding of computer systems (hardware/software), networks etc.
  • Solid understand of server and network requirements for a complex software development environment
  • Experience of managing an on-premise server infrastructure
  • Ability to identify and spec appropriate Desktop and end-user equipment, balancing performance, cost and reliability.
  • Pragmatic approach between self-hosting and outsourced/cloud solutions.
  • Experience in managing an IT budget
  • Strong track record as an IT leader who has grown and developed teams
  • Experienced negotiator, dealing with multiple departments and vendors
  • Excellent stakeholder management up to C-level.
  • Ability to work under-pressure in a fast-paced environment and deliver on time and to budget
  • Excellent communication skills essential at all levels.

What we can offer you At Frontier we believe your work should be rewarding in every way. We offer the chance to work on blockbuster franchises and world-leading IP in a studio environment considered one of the best places to work in the UK.

We also offer a range of flexible benefits to our 400+ team, including life assurance, private family healthcare, pension, flexitime working hours, enhanced maternity/paternity package, in-house catering, support with relocation, a Cycle to Work scheme and free bike servicing, regular in-house wellbeing sessions, childcare vouchers, regular social events, and annual bonus and sharesave schemes for everyone to share in the studio's success.

We welcome and encourage applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, marriage or civil partnership, pregnancy or maternity, religion or belief.

Posted 47 days ago

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