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Customer Service Advisor

Zoek Pin Didcot, Oxfordshire, England


Contract (Full time)

Posted 8 days ago

Role – Customer Service Advisor

Salary – £23,000 per annum
Location – Didcot, Oxfordshire

Do you have excellent Customer Service Skills?**Are you looking for your next exciting opportunity to join a dynamic company? Then please see below!**

Atlas Employment are delighted to be working with our client who are based in Didcot, who require a Customer Service Adviser to join their expanding team. The successful candidate will have excellent communication skills, working accurately and flexibly within a busy team.  You will be experienced handling high level calls in a calm and professional manner, dealing with a range of issues. 

What will you be doing as a Customer Service Advisor?

  • Managing Customer Calls and taking appropriate action
  • Meeting call handling targets
  • Providing advice and logging in repair jobs
  • Arranging inspection appointments and liaising with Technical Officers
  • Contacting Contractors if work is not completed
  • Carrying out surveys
  • Covering occasionally on Reception

You should apply for the role of Customer Service Advisor if you have…

  • Experience handling high levels of calls
  • Experience dealing with challenging calls
  • Ability to work calmly under pressure
  • Excellent interpersonal skills
  • Ability to be self-motivated
  • Strong IT skills
  • Excellent communication and organisational skills
  • Customer service qualification (Desirable)

Easy transport routes from;Oxford, Newbury, Wantage, Didcot, Abingdon, Wallingford, Benson, Cholsey

Job Type – Permanent

Status – Full-Time

If you think you may be a suitable candidate for the Customer Service Advisor role, please contact Jeremy Hughesat Atlas Employment, on or email

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