PMO Analyst

Zoek Pin Manchester - This Area Only

£0 - £31861/annum

Permanent (Full time)

Recently Posted

Smart DCC believes in making Britain more connected, so we can all lead smarter, greener lives. We’ve built the secure infrastructure that’s going to support the mass roll out of smart meters across the country. Our universal, secure network will be in 30 million homes and businesses, making it the largest network in Britain. That makes this a truly exciting time to join us. You’ll be part of a team that’s supporting the country’s transition to a low-carbon economy, and helping to ensure an affordable, secure, and sustainable energy supply for the future.

Operating independently of the parent company, Capita plc*. Smart DCC is a Disability Confident Committed Employer, with Smart targets set by BEIS, regulated by OFGEM, collaborating with Government, leading Telco and Utility industry service providers, to enable consumers better energy choices. A 2018 UK & Europe finalist of the Top Workplace award, we reward professionals that thrive in an environment of change and innovation. Watch this and if it ignites your interest, apply below.


The PMO Analyst works as part of a PMO team that provides an independent assurance service to programmes and projects ensuring best practice standards are applied across the DCC change portfolio. Specific responsibilities include:

Guiding programmes and projects through the Change Delivery methodology and CR process, providing support and challenge and coaching as required to ensure knowledge is embedded and projects are compliant.
Working with programmes and projects to ensure quality of deliverables and artefacts as defined in the Smart DCC Change Delivery Methodology, including plans, RAID, reports, financials.
Defining standards for programme and project documentation storage, configuration management and version control and ensuring these are adopted.
Ensure project plans are produced to required standards – providing challenge and feedback and rectifying actions to and tracking these to resolution.
Undertaking base-lining of project plans and ensuring any project variances are raised via project change controls.
Scrutinising Project Change Controls (PCR) to ensure full impact analysis has been undertaken across time, cost, resource and benefits prior to submission at governance forums for approval.
Ensuring project stage gate readiness is undertaken in a timely manner to avoid any un-necessary slippage to stage gate milestones.
Producing, maintaining and tracking programme level plans, capturing all interdependencies and critical milestones and anlaysis of impact of slippage on critical path delivery.
Producing, maintaining and tracking programme level risks & issues, ensuring appropriate mitigation and actions are executed and updated.
Producing, maintaining and tracking programme demand and resource profiles – identifying impact of project changes and escalating for resolution.
Supporting the PMO Manager in scheduling and undertaking deep dive review sessions as required – capturing project remedial actions and then working with project managers to track and resolve these to conclusion. Creation of MI and reporting on findings.
Facilitating upskilling and training of project team members in specific areas of best practice where required, identifying trends and supporting capability uplift working in conjunction with practice leads.
Support the collation and quality assurance of programme level reporting – working with programme managers to ensure it is fit for purpose for upward reporting to ExCo, DCC Board and industry forums by providing challenge and validation.
Supporting onboarding and upskilling of new PMO and project team members

Skills & Experience Essential

2+ years experience in a programme or project related field (. project co-ordinator, PMO, project management)
Self starter with ‘can do’ approach, able to work independently and as part of a team in a dynamic, fast-paced environment.
Exceptional organisation skills, with the ability to prioritise across multiple conflicting project demands.
Strong communication both written and verbal and collaboration skills – ability to work effectively across internal and external teams
Ability to challenge and influence senior programme and project team members to drive improvements to programme and project quality and ensure alignment with DCC standards and methodology
Demonstrable experience of working in a similar programme and project environment within a technology and regulated industry.
Competent in using Microsoft suite of tools including Outlook, Word, Powerpoint, SharePoint and working knowledge of MS Project
Advanced Excel skills - ability to build and manage complex spreadsheets for management and analysis of information.


Experience of using a PPM toolset to manage plans, resources, risks and issues
P30, PRINCE 2 or PMP certification
Experience working in a fast-paced, high pressure technology organisation, telecoms or the energy sector Person
Excellent organisation skills – managing own tasks and those of other team members
Work collaboratively with external stakeholders/Users/Customers
Resilient and able to challenge and influence senior managers effectively
Analytical with ability to solve problems, prioritise conflicting demands
Effective communicator – both written and spoken
Working in high pressure environments

What's in it for you ?

A competitive basic salary Annual Bonus 25 days’ holiday (rising to 27) with the opportunity to buy extra leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more. Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. Whilst this is currently a role working from home when times allow you will be expected to work from our office location with the possibility of working from home at least 1 day per week. You will get the chance to follow your chosen career path anywhere in Capita. You will be joining a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we will provide the support you need to do just that. Our purpose is to create a better outcome for you.

‘Apply now’ to complete our short application, so that we can find out more about you. Your application will be carefully considered where you will hear from us regarding progress and feedback on your application.

The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver. Our purpose is to create a better outcome for you

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