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Claims Administrator

Aldershot, Hampshire

£17000 - £19000 per annum + Benefits


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A firm of solicitors based in Aldershot are looking for a Claims Administrator to join their team. We are looking for a candidate who has a confident telephone manner and able to build strong working relationships with clients over the phone.

This is a fast paced department with each team member responsible for a high volume of claim enquiries. Successful candidates should be highly selfmotivated and driven, have an excellent telephone manner, be able to work under pressure and have the ability to organise and manage their time effectively.

Must haves

  • Confident telephone manner
  • Be able to build relationships with clients
  • Well spoken an articulate

What will you be doing?

  • To take telephone calls from new Clients in order to verify the details of their claim, and complete the Claim Notification Form for signature
  • To respond to email enquiries regarding making an injury claim and establish contact with the Client in order verify the details of their claim, and then complete the Claim Notification Form for signature.
  • To consider the information provided by the Client and assess whether it meets the companys criteria for acceptance.
  • To send to Clients the firms document pack and ensure its signature and return.
  • Explaining litigation funding to new Clients
  • To keep the case management system up to date.
  • To manage their own case load and Client contact.
  • To document all call information according to the firms operating procedure.


  • £17,000 to £19,000 DOE plus quarterly bonus paid £500 to £1000
  • 20 days holiday rising to 25 days
  • Pension
  • Parking
  • Healthcare scheme
  • Cycle to work scheme
  • Childcare vouchers
  • Life insurance x 2 of annual salary
  • Buy a computer scheme
  • Study support
  • Career progression
  • Monday to Friday 9 5.30pm with occasionally working 10 6.30pm on a rota basis
  • Full training in the role will be given along with ongoing supervision.

F4P Recruitment is an established Recruitment Consultancy, Surreybased, providing a full recruitment solution of temporary and permanent staff within the Surrey and Hampshire area, over 4 divisions: Accountancy & Finance; Sales & Marketing; Business OfficeSupport; IT & Executive. You must reside in UK and be able to produce evidence of eligibility to work in UK. F4P Recruitment does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as a Recruitment Agency & are GDPR compliant.

Posted 16 days ago

This job has expired.
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This job has expired.
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