E-commerce Manager (Stock & Buying)

Zoek Pin Croxdale, County Durham, England

£30000 - £32000/annum Flexi-time, discretionary bonus

Permanent (Full time)

Recently Posted

We are looking for a Supply Chain manager to join our rapidly growing business and take the reigns, implement new processes and stay 3 steps ahead of the game. 99% need not apply, but if you are ambitious, hungry, love a challenge and the freedom to make something your own, this could be for you. We are a fun, energetic and dynamic firm who have shot to market leaders in a relatively short time period. This role is ideally suited to someone who:

- Is assertive and excellent at time managing themself and others.

- Highly organised with a love of order, excellent planning and meticulous when creating new processes and implementing existing ones.

- Very responsive/on top of comm's and able to multi-task between lot's of projects and parts of the role.

The key responsibilities of the role are:

Stock Buying

- Buying a wide array of stock from international suppliers (Finland, UK, Germany, Estonia) with varying lead times.

- Booking in collections of stock with hauliers and tracking ETA's.

- Liaising with new potential stock partners, planning space within the warehouse and undertaking risk assessments of the supplier.

- Uploading stock invoices for accountants

- Ensuring stock levels are appropriate based on current and projected sales.

Stock Management

- Keeping the WMS up-to-date and changing Product Ranges etc. to tidy system up

- Keeping accurate stock levels on internal WMS and planning orders based on sales volumes, supplier lead times and project lead times.

- Ring-fencing stock used for our installation teams and in house manufacturing.

- Planning and ring-fencing stock for installations well in advance, ensuring all equipment and materials required for an installation is in stock ahead of the prefabrication works within our workshop.

- Collaborating with the e-commerce team when they are uploading new products onto WMS platforms and liaising with content and marketing/photography to get pictures and writing agreed for new entries

- Ensuring the WMS/channel management software is correclty mapped and pushing products to the right channels.

- Booking in stock arrivals in advance into the WMS to allow for easier processing.

- Creating Monthly Stock Valuation Reports, reviewing the Warehouse layout with the Warehouse Supervisor and remapping products based on sales volumes.

- Ensuring correct information is given/received from suppliers in line with new Brexit rules (HS codes, weights and dimensions, international shipping etc.)

- Updating prices in line with increases or decreases in supplier and carriage costs.

Warehouse Management

- Working closely together with the warehouse team to rectify any issues regarding stock (. processing broken items etc.)

- Prioritising Prime orders and managing requests from Amazon to keep Prime badge

- Rectifying "unprocessed" orders in the WMS

- Booking in pallet collections from warehouse.

- Liaising with DPD and other couriers when issues arise and chasing them when collection missed.

- Looking into new dispatch options

- Buying Packaging Materials and Warehouse Materials

Customer Care

- Liaising with the sales team regarding stock shortages, stock adjustments etc. (. ordering linen to customer's requests and liaising with customers about longer leadtimes)

- Answering all stock queries on Amazon and Ebay (and potential new platforms)

- Colaborating with the warehouse supervisor on processing returns and refunding on both the WMS, Paypal, Shopify, Ebay and Amazon

In-House Processes

- Making tactical decisions to allow for as little timber waste as possible according to bench/cladding dimensions and stock availability

- Working together with the sales department to foreshadow which products are selling well/badly and adjusting sales strategies

- Liaising with suppliers about stock needs from customers and ascertaining (accurate) lead times for sales teams to be able to sell to customers

- Buying stock according to warehouse capacities (. not overbuying due to space constraints of the warehousing facilities)

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