Digital Delivery Manager - Consultant Analyst

Zoek Pin London, Greater London, England

Permanent (Full time)

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Key responsibilities

* Formulate delivery plans and set projects up for success

* Manage JIRA, Confluence and other collaboration spaces effectively, remaining close to the detail throughout the project/product lifecycle

* Attend or facilitate discussions around delivery approach

* Build relationships with other capabilities and with our clients

* Work with the team and client to prioritise the work that needs to be done against the capacity and capability of the team

* Spot warning signs of things going wrong and provide recommendations to alleviate delivery challenges

* Be involved in estimating and defining effort for projects, to create proposals and Statements of Work for internal review

* Set an example of what great Delivery Management looks like, ensuring quality and attention to detail is embedded throughout our work.

* Spot warning signs of things going wrong and provide recommendations to alleviate significant delivery challenges

* Deliver projects and products using the appropriate delivery methodology, learning and iterating frequently

Key Skills

The key skills you will require to be successful in this role are:

Delivering quality at pace

* Become adept in our processes and techniques to deliver projects, including effective agile and governance ceremonies

* Draw on experience, learnings and expert counsel to ensure quality outcomes are delivered throughout the project

* Demonstrate knowledge and skills to deliver, but identify when to ask for help

Communication

* Maintain effective performance and clear, calm verbal and written communications in all circumstances, encouraging others to do the same

* Ensure feedback is flowing appropriately, is observed, analysed and actioned by the team to improve delivery practices

* Confidently run project rhythms and routines, with the team and client

Collaborating and partnering

* Actively build relationships with colleagues, clients and third party contacts to achieve progress on objectives and shared interests

* Collaborate with assignment leads and team members as part of the creation and solution-finding process

* Seek constructive outcomes in discussions, challenge assumptions but remain willing to compromise when it is beneficial to progress.

Governance

* Keep accurate and up to date delivery governance, including RAID logs and escalate

* Understand enough of the technical domain to understand the technical risks arising from the development process

* Fully understand the delivery practices in use

Key Skills

* Excellent communication skills, exemplifying positive client service behaviours

* Excellent written and numerical skills

* Confident and well organised

* Excellent attention to detail

* A SCRUM certificate is a big plus

You may be required to go into client organisations and work onsite for periods of time

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