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Ski Sales Expert Southampton

Southampton, Hampshire

Up to £18000 per annum + OTE £25K PLUS!!

Permanent

Do you have a passion for Ski? Have you previously worked within the travel industry or have great Ski product knowledge? Would you like the opportunity to work in a fun environment and earn great commission? Then this could be the opportunity for you.

  • My client is a leading ski operator with 30 years experience organising tailor made trips for groups and individuals across 8 European countries. They are seeking ski specialists to join their energetic and passionate call centre sales team.

  • JOB DESCRIPTION:
    *Drive sales on all ski holidays and holiday extras
    *Work to sales targets to ensure maximum sales revenue and margins
    *Handle incoming enquiries through telephone calls, emails and chat to assist customers in choosing and booking holidays
    *Support agent partners to maximize their sales
    *Identify customer needs and proactively sell additional services e.g. lift passes & ski hire
    *Proactively use product knowledge to support switchselling techniques and maximise enquiry conversion rates
    *Use internal computer packages to make reservations, administer bookings/queries, make amendments, or reply to customer correspondence
    *Complete booking administration related to customers holidays, in line with Company and ABTA guidelines and timescales
    *Develop and maintain positive working relationships with the Operations team and the Overseas team, to ensure strong and consistent teamwork
    *Represent the Company at key marketing events e.g. ski shows
    *Minimise losses to the Company through due diligence and attention to detail
    *Any other work as may be reasonably asked by the Company

  • EXPERIENCE REQUIRED:
    *Competent in sales and customer service
    *Effective at selling over the telephone
    *Motivated by achieving personal and team sales targets
    *A mature, professional attitude at all times
    *Enthusiasm and a desire to learn and take on new responsibilities
    *Excellent communication skills (both written and verbal)
    *Capacity to coordinate and prioritise multiple tasks
    *Work calmly under pressure
    *A good team player who brings out the best in their colleagues and shows ambition for team success
    *Competent on Microsoft applications and comfortable learning new computer systems
    *Highly motivated, positive in attitude and committed to business growth
    *Adaptable in approach, embraces change positively and is flexible around the needs of a business
    *Desire to continually develop the companys product knowledge
    *At ease working with numbers to work out accurate pricing
    *Proactively using all sales leads effectively
    *Good knowledge of major European ski resorts

  • PACKAGE:
    Competitive basic salary + uncapped OTE
    Commission will be made from very first sale
    Comprehensive training
    Working in a fun, fast paced environment where you get to talk about skiing and boarding all day!!
    Opportunity to visit the resorts we feature
    Free car parking

  • INTERESTED:
    If you have the relevant experience required for this role and wish to apply for this position, please follow the instructions to apply or email and attach your CV to ######### for more information please call Helen Cassin on#########

Posted 35 days ago

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