Customer Service Advisor - Burton upon Trent | Zoek UK
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Customer Service Advisor
Burton upon Trent, Staffordshire, England
Unspecified (Full time)
The Midlands leading recruitment agency Farley and Jones are currently recruiting a Customer Service Advisor to join our well established client based in Burton on a Temporary - Permanent basis.
* Greeting Visitors
* Speaking to customers via phone and email dealing with customer requirements
* Dealing with customers order amendments, delivery queries, sales enquires and pricing of orders.
* Inputting of quotes, orders, credits and reports on the Company’s ERP system accurately.
* Provide a support service for external Sales Executives and Area Sales Managers.
* Dealing with and processing customer complaints
* Daily Liaison with key internal stakeholders including Sales, Accounts and Logistics.
* Management of Audits, data cleansing and creation of reports
* Conducting customer surveys
* Dealing with product sample requests and arranging delivery
* Joint responsibility for the housekeeping of the car park and the offices
* To understand and adhere to Company policies and procedures.
* Adherence to Health and Safety regulations
* Any other duties as deemed reasonable by your line manager
* Monday to Friday
* 8am – 5pm – finish at 4pm on Friday
* Full training provided
* Pay £19k
* Temporary to Permanent role.
* Interview prior to starting
If you are interested in this Customer Service Advisor role, then please apply now by sending your up to date CV