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Service Engineer

Zoek Pin Cross Gates, Leeds, England

£33000/annum Van, Fuel Card, Laptop, Mobile

Permanent (Full time)

Posted 2 days ago

Covering the West and South Yorkshire, you will primary responsibility as a Service Engineer will be the completion of warranty and annual service work for Gas, Electric and Solid Fuel Heating Appliances, this will include diagnosing faults and repairing appliances in a timely and cost-effective manner.

You will have proven experience of working with heating appliances or servicing comparable equipment in the field and hold the following: CCN1 (Domestic Core Gas Safety), HTR1 (Gas Fires & Wall Heaters), CONGLP1 (LPG Changeover), CPA1 – Combustion Analysis, GAS SAFE requirements, OFTEC would be an advantage, but not essential.

Basic salary £33,000 plus Van, Fuel Card, Laptop, Mobile, 32 days holidays, staff discounts, excellent benefits

This role will require overnight stays, candidates must hold a full driving licence

Candidate

* You will possess excellent communication skills in a face-to-face environment.

* Customer focused and confident discussing payment details with clients.

* Confident using MS Office skills

Duties

* You will be responsible for carrying out service and warranty calls in a professional, timely and accurate manner, ensuring that the issues are properly and fully resolved during the first visit.

* Identify the reason for the reported issue and determine whether that issue falls within a company manufacturing fault or an installation/user fault.

* Report and document on all calls and problems identified in the field to the technical department in an accurate and timely manner.

* Ensure the end user’s safety in accordance with all the relevant regulations for installation and use.

* To issue any safety notices if required and to inform the relevant personnel.

* To ensure faulty parts are returned adequately labelled for testing.

* Maintain the vehicle supplied, also kept in a clean and tidy condition

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