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Graduate Customer Representative


£20000 - £26000 per annum


Job title: Graduate Customer Representative

  • Location: Deeside
    Salary: Basic salary of £20,000 with OTE of £26,000

  • REF: J9472:NW:GJ:GCR:DEE:3
    Sector: Tech
  • Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion.

  • The Role: Graduate Customer Representative
  • As Graduate Customer Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised.
  • Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products.
  • As Graduate Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments.
  • Graduate Customer Representativewhat you get:

  • Excellent starting salary of £20,000 with OTE of £26,000
  • Warm and friendly work environment that includes a plethora of social events
  • Lucrative bonus and incentive schemes
  • Company holiday incentives
  • Increasing autonomy as you become more confident in your role
  • Fully bespoke training schemes provided by both the client and Pareto


  • Educated to degree level
  • UK Driver's Licence
  • Highly organised with exemplary time management skills
  • Excellent communicator to clients of all levels of seniority
  • Self-motivated
  • Good attention to detail

Next Steps:

  • If you require this job specification or to apply in an alternate format please visit the Pareto website.

Posted 13 days ago

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