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Customer Insight Analyst Retention

Reading, Berkshire

£45000 - £55000 per annum

Permanent (Full time)

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£45,000 £55,000

This major player in insurance/finance is overhauling the way analytics is done within this business and that includes bringing in a talented analyst to support this shift!

With a huge data set and access to every tool youd ever need (SAS, R, Python you name it they have it!), this greenfield role will give you the challenge you need while having the opportunity to grow and develop as an analyst.


Although youll be adapting this to make it your own some of the projects you will be covering include:

  • Integrating advanced analytics into marketing capabilities historically a sector that gets overlooked for advanced analytics you will be working with the marketing team to further understand drivers behind engagement and success
  • Customer churn a hot topic for all businesses you will lead a project focusing on identifying the drivers of churn. Within this you will be working with pricing and customer teams to implement actionable insights across the business
  • Data Evangelism championing the innovative use of data within the business and challenging current processes


The successful Customer Insight Analyst will have:

  • Excellent coding skills in SQL
  • Experience with R/Python/SAS ideally building models looking at propensity, churn or retention
  • A degree in a numerate discipline (Mathematics, Statistics or equivalent)
  • Strong communication ability
  • A desire to champion data within a business


  • A salary of £45,000 £55,000 dependant on experience
  • Full bonus and benefits package
  • Clear career development pathway


Please register your interest by sending your CV to Sian Taylor via the apply link on this page

Posted 63 days ago

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