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Customer Service Advisor

Wythenshawe, Greater Manchester

£18000 - £19500 per annum + uncapped commission

Permanent

Seeking a confident Customer Service Advisor working for a market leading cosmetic company based in Wythenshawe. Fantastic opportunity if you are looking to get into a consultative role within an office environment and with an excellent earning potential of £23,000 £26,000.

This market leader of medical aesthetics and cosmetic surgery works with an extensive team of expert surgeons to provide world class treatment and aftercare. You will be first point of contact for customers enquiring about procedures. By booking a free consultation you will provide first class customer service and put customers at ease as they start a journey that could change their life.

As a Customer Service Advisor you will:

  • Answer incoming enquiry calls
  • Outbound calling to follow up on web enquiries and reaching out to past customers
  • Booking a free appointment for consultations
  • Put customers at ease discussing potential treatments
  • Convert enquires into an appointment with an expert consultant or surgeon
  • Build rapport with customers, showing empathy with their situation and putting them at ease
  • Fact finding to understand all requirements and fully meet the customers needs
  • Ensuring quality of appointments and client attendance

To be a successful Customer Service Advisor you will:

  • Experience working within a call centre or an office as a Sales, Customer Service, Contact Centre Advisor, Call Centre Advisor and Sales Consultant
  • Proven track record achieving targets in a fastpaced environment
  • Desire to boost income through achieving targets and earning commission
  • Flexible to work a variety of shifts including weekends

The Package:

  • Salary £19,500 per annum
  • On target earning £23,000 £26,000
  • Discount of cosmetic treatments including surgical and nonsurgical
  • 28 days including bank holidays
  • Free parking

Posted 17 days ago

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