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Team Leader

Sheffield, South Yorkshire

£20000 - £24000 per annum


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Edwards Employment Solutions Ltd is recruiting for a Team Leader for a wellestablished Call Centre in Sheffield.

The successful candidate will be a natural leader within a target driven, sales environment. You will possess excellent communication skills and demonstrate a consistent focus on driving performance and customer service. You must be able to adapt quickly to changes in relevant guidelines and work towards targets.

Team Leader Responsibilities:

Use Reports to drive performance and identify focus areas

Meeting and managing Client expectations

Energising your team to achieve high levels of motivation

Providing ongoing training & sales coaching for the team

Upholding company standards and policies within your team

Team Leader essential qualities:

You will be hard working, selfmotivated and dedicated.

You must be able to demonstrate excellent communication skills verbal and written

The ability to motivate a Team to achieve all relevant KPIs

Data & Dialler Management

You will have experience of analysing data and trends to continually improve the performance of the team

Team Leader Desirable Experience:

Previous Management Experience in an Outbound Sales Call Centre Environment

Utilities Background

NVQ Level 3 in Call Centre Management, equivalent or higher


Salary: £20,000 £24,000

If you are interested in the role, please apply with your CV or call#########

Posted 26 days ago

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This job has expired.
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