Systems Project Lead

Zoek Pin Debden, Essex, England

Permanent (Full time)

Recently Posted

Systems Project Lead
Loughton - Nearest station: Debden (Central Line)
Salary: Depends on Experience
Job Role:
* To assist in the roll-out of new and upgraded business system.
* Requirement gathering as well as selecting a solution based on requirements and then recommending and deploying these solutions.
* Get heavily involved in cutting edge technologies across the IT and construction sector.
* You will need to have excellent soft skills.
* You will need to have a minimum of 2 years’ experience in either a service desk or a similar role.
* Be up to speed with the latest technology including mobile working, cloud based solutions and Microsoft 365.
* Experience of the construction sector will also be beneficial.
* Any experience in Data Security, ideally ISO27001 or GDPR Frameworks
The responsibilities include:
* Provide 2nd line troubleshooting diagnosis and support across all business systems.
* Assist the Senior Project Lead with the rollout of new and existing systems.
* Proactively work with application users to ensure system functionality is being fully utilised.
* Take responsibility and ownership of specified projects from conception to evaluation.
* Produce and execute training methods for both new starters and during refresher sessions.
* Recommend changes to business systems to align with business needs and ensure future proofing.
* Document all changes and publish to the Service Desk to allow for cross training.
* Offer additional support and provide cover to the service desk when needed.
* Ensure proactive involvement in monitoring systems and offer improvement.
* Be available to attend site visits and training courses, including some out of hours work when needed

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