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Data Analyst

Caerphilly

Up to £20000 per annum

Permanent

Are you a Data Analyst who is seeking a new opportunity working within the energy industry?

Working within the Data Services team, as Data Analyst you will be responsible for bill validation, invoice query management and cost & consumption reporting services to a portfolio of clients assigned to you.

As Data Analyst, you will:

  • Maintain database information accurately
  • Obtain invoices and data in a timely manner in readiness for validation or periodic reports
  • Ensure emails and reports are filed as necessary
  • Understand and adhere to operational processes and procedures
  • Ensure data completeness for client portfolios
  • Liaise with suppliers to obtain information and resolve queries
  • Raise cases and queries for any exceptions or issues
  • Maintain internal service level tracker and generate reports to manage workload
  • Providing a firstclass client experience to internal & external stakeholders
  • Attend client meetings and take part in client conference calls where required
  • Build knowledge of the energy industry and develop an understanding of queries and resolution
  • Build effective relationships with suppliers to ensure queries are dealt with as quickly and efficiently as possible
  • Report any complaint following the agreed internal process
  • Support the wider needs of the business as and when reasonably required

To be considered for this position, will possess the below:

  • Educated to GCSE level or equivalent, including English and Maths at least grade C or equivalent
  • Educated to higher level or degree level or equivalent in analytical subject or similar (Desirable)
  • Experience of working in the energy/utility industry and knowledge of supplier processes (Desirable)
  • Experience in a similar analytical role (Desirable)
  • Computer literate and proficient in Microsoft Office in particular Excel

Interviews will be taking place ASAP, so please apply today if wanted to be considered for this position.

(Red recruitment agency)

RedCF

Posted 12 days ago

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