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IT Support

Watford, Hertfordshire

£20000 - £25000 per annum

Permanent

IT Support Role

Based in Watford

Up to £25k dependant on experience

Our client, an international company with a UK head office based in Watford are looking for someone to come in on a permanent basis to support the IT Manager with the first line support for hardware and software problems in a Windows environment. Although this role is based in Watford, it may require some travel to other UK sites.

Key responsibilities:

  • 1st line support for hardware and software problems internally

  • Performing desktop and network support for approximately 500 users across the UK

  • Support via telephone, email and facetoface

  • Installation of company software including SAP, MS Office and Design software

  • Setting up of new users

  • Windows server administration

  • Administration of SAP

  • Setup/repairing and replacement of hardware including PCs, mobile phones, tablets and printers

  • Liaise with thirdparty suppliers

  • Administration of Network infrastructure, Firewalls and Internet connections

  • First point of contact for antivirus, iPads, Video Conference system

Experience required:

  • Previous experience in a similar role essential

  • Advanced MS Office

  • Experience with Windows based environments, Windows 7 & 10, Office 2016, Server 2003 and above

  • Solid networking skills

  • Knowledge of Android and iOS based mobile operating systems

  • Basic knowledge of MacOS

  • Ability to multitask and remain calm under pressure

  • Flexibility and adaptability

  • Must be able to work on your own initiative

  • Communication Skills working within contacts in and outside of the organisation

Tate is acting as an Employment Agency in relation to this vacancy.

Posted 17 days ago

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