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Customer Care Team Leader

Royston, Hertfordshire

£30000.00 - £33000.00 per annum + benefits


Do you have experience of working within a busy customer service position within a manufacturing environment?

  • Do you have experience using SAP or a similar ERP system?

  • Do you have hands on management experience of a small customer service team?

  • We are currently recruiting for a Customer Service Team Leader to work for a global manufacturing company based on the outskirts of Royston.

  • You will be managing a team of 5 and be comfortable with seeing the customer order process through from receipt to invoice. An excellent email customer service manner is key as this will be your main method of contact when engaging with clients.

  • Due to dealing with orders from start to finish you may have to liaise with many different departments within the business (finance, supply chain, logistics etc).

  • You will be confident conducting staff appraisals, disciplinaries and managing overall performance.

  • This is a global family run business that pride themselves in looking after and developing their staff.

  • Salary: up to £33,000 pa with excellent benefits!

  • Please call Lucy @ The ONE Group to find out more....

Posted 36 days ago

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