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Internal Sales Team Leader

Chippenham, Wiltshire, England

£32k - 35k per year

Permanent

We are currently working with a fast growing company based in Chippenham who are looking for an Internal Sales Team Leader that has the ability to build long lasting, effective, business relationships. They are looking for a positive, tenacious, self-motivated person, who is able to engage with distributors and enhance lead generation.

The role will consist of the below tasks:

  • Handling clients & answering the phones
  • Managing the Internal Sales team by driving best practice and achievement of Sales targets & KPI's
  • Motivating the team to achieve results
  • Reporting to senior management
  • Ensure adoption and usage of Salesforce CRM system within the Customer Care Team
  • Developing the department to transition to a proactive sales led function with a greater focus on account management through outbound calling

Duties will include:

  • Motivating and developing all staff. This will include team and individual meetings, appraisals and where necessary addressing performance related issues.
  • Set benchmarks of key performance, develop reporting metrics and demonstrably improve business performance over the short medium & long term.
  • Process development identification and implementation to drive continuous improvement
  • Liaising with and contributing to marketing tactical planning, in order to deliver sustainable sales growth.
  • Deal with a proportion of the incoming enquiries which include dealing with customer queries sales orders, returns and credits. Outgoing calls to generate sales, promote current promotions, and lead qualification - Leading by example
  • Active involvement with training plans for team members to increase skills and service delivery - providing training, coaching and direction where necessary.
  • Reporting daily, weekly, monthly & annually (as directed)
  • Close liaison with and contributing to related departments and managers (In particular Marketing, and Operations).
  • Cultural leadership and growth to achieve a market leading sales culture which delivers outstanding customer loyalty.

Candidate Specification:

  • Previous experience of motivating and leading staff.
  • Proven Sales ability.
  • Positive individual with a demonstrable positive approach to barriers.
  • Self-motivated, dynamic, conscientious and enthusiastic.
  • Results driven.

If you think a new challenge is for you then please contact Jenna immediately on#########

MASW03

Posted 3 days ago

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