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Parts Advisor

Cambridge, Cambridgeshire

£20000 - £26000 per annum + Personal Benefits

Permanent

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INTRODUCTION

OSR are recruiting for a Parts Sales Advisor on behalf of a manufacturer franchised car parts specialist in Cambridge, to work as an integral part of the sales team.

THE COMPANY

The site is a franchised car and van parts sales operation, part of a successful and reputable local dealer group.

THE JOB

  • Handling incoming calls and providing a professional and friendly first point of contact for all customers
  • Qualifying customers parts requirements, advising accurately and correctly and ordering parts
  • Efficiently processing orders and creating papertrail of order to invoice
  • Promoting any parts sales campaigns and advising on additional parts and services
  • Handling parts warranty enquiries, supplying to local trade and group internal dealerships
  • Assisting in stock control and handling deliveries
  • Handling parts returns to manufacturer when applicable
  • Use of internal stock control and invoicing systems, and EPCs
  • Managing and exceeding customer expectations, and focussing on outstanding levels of service to all customers

REQUIRED SKILLS AND EXPERIENCE

  • Excellent communication and organisational skills
  • Passion for delivering excellent customer service
  • Keen attention to detail
  • Ability to understand technical workings, and a passion for ongoing learning
  • Valid driving licence

SALARY, HOURS AND BENEFITS

  • £20,000 basic salary plus bonus, OTE £26,000
  • Personal benefits package
  • Monday Friday 8am5pm, Saturday 8am1pm (1 in 2)

LOCATION

The dealership is located in Cambridge

JOB REFERENCE: J4011

We will endeavour to respond to your contact/application within 48 hours, but due to the volume of applications we receive on a daily basis, if you havent heard from us within 4 working days, please consider your application unsuccessful.

This advert has been posted by a recruitment agency acting on behalf of a client.

Posted 25 days ago

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