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Call Centre Advisor - Edinburgh Airport - £8.40


£8.40 per hour


Driver Hire are currently working with a well respected client operating in the Edinburgh Airport locality.  The business offers a variety of car parking services such as long stay, short stay, meet & greet and valet.

  • This role is offered on a temporary basis until Jan 2020 and is evening/night time working.

  • You will be tasked with:

  • being part of the call centre team and act as first point of contact for many customers

  • operating both the telephone and live chat function of the website

  • explaining products and identifying sales opportunities

  • deal with parking payments or issues with payments

  • answering queries and resolving any problems

  • operating car park equipment such as answering intercoms, viewing cctv and remote lifting of barriers

  • Although this is office based there will be times where you will be required to patrol and monitor certain areas of airport parking facilities.  There will likely be times you deal with customers face to face.

  • Applicants will be required to demonstrate good communication skills, good computer skills, cash handling skills and have excellent customer service persona.

  • To discuss this role further please call Sharon Gray on######### or email #########

Posted 9 days ago

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