Systems Control Officer - Bristol | -546312 | Zoek UK
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Systems Control Officer
Permanent (Full time)
Systems Control Officer x2 Bristol £28,672 - £32,234 Ref: 60319886 This is an exciting opportunity for two highly motivated persons to join our Systems and Information Team based within the Revenues service of Bristol City Council. We have invested in new cloud-based technologies which support our staff, residents and service users and you will be involved in the rollout of these technologies across the service. What will I be doing? You will provide advice and vital system support to our Revenues and Benefits teams for all core systems, ensuring software is fit for purpose and meets the needs of the business. As an integral part of the team you will provide a helpdesk service including answering queries, providing guidance and resolving faults. You will be responsible for investigating and resolving system issues and liaising with suppliers as well as developing processes and workflows. You will be involved in various projects including annual billing, software upgrades and corporate change projects. There is a requirement for some out-of-hours working to undertake testing, upgrades and annual billing for which overtime may be payable. Your responsibilities will also include the day to day supervision of the Control Officers within the team. Supervision of their workload, ensuring objectives and priorities are met, delegating tasks and providing advice and support. Please not that this role is subject to a Basic DBS check. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. Join us and you’ll receive a generous rewards package including flexible working and flexi-time, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey, please visit our website. Closing date: 29 November 2020. At Bristol City Council, we value having a workforce as diverse as the City we serve. We therefore welcome, develop and promote people from all sections of the community. This job was originally posted as ######