Service Advisor (automotive) - Newcastle upon Tyne | 29354 | Zoek UK
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Service Advisor (automotive)
Newcastle upon Tyne, England
£22000 - £23000/annum £22,000 + OT
Permanent (Full time)
Automotive Service Advisor need in Newcastle Upon Tyne.
Main dealer, with market leading basic salaries and OTs
Exceptional working environment and excellent management
About Our Client
My client is an Automotive main dealer group, who sell new and used LCV and HGV vehicles, plus service and maintain a large customer base of their specific brand / market.
Service Advisor. The job will entail supplying order numbers, chasing order numbers, booking in vehicles, updating customers, invoicing, tele sales, face to face sales, MOT bookings, initial diagnosis, communicating with the workshop, maximize department profitability, provide customers with a friendly and professional service, discuss their requirements and act accordingly. Overall smooth efficient running of service department. While taking full responsibility for the customers journey while their vehicles are on site.
The Successful Applicant
• Proven experience of vehicle repairs & maintenance, proven experience in customer facing roles, with solid technical knowledge
• The ability to work under pressure, actively seek solutions to problems and having the flexibility to undertake a wide range of tasks are all key attributes.
• Ability to communicate effectively within your team and manage internal relationship to deliver required information in a timely clear manor.
• All works must be accurate and consistent adhering to all processes and procedures.
What's on Offer
Pay rate: £22,000 (inc Sat) + OT (paid at time and a half £)
Working week: Monday to Friday ( - ), following week ( - ), Saturday from to 12pm.
If you feel this is the job for you, please apply before its too late