Lead Enterprise Facilitator

Zoek Pin Bristol, England

up to £25k to £28k + Benefits

Permanent (Full time)

Posted 2 days ago

Lead Enterprise Facilitator based in Bristol (BS5) offering a salary of up to £25,000 to £28,000 plus benefits.

Job Purpose:

Provide enterprise support to refugees and migrants via one-to-one sessions and training for a new project, Effective Digital Entrepreneurship & Business Support for Refugees and Migrants.

Key Responsibilities

  • Work with individual enterprises and with would-be entrepreneurs, to offer coaching, guidance and support, in relation to aspects of running a business such as legislation and regulation, development of products or services, market research, marketing, cash flow management, premises, human resources and financing.
  • Deliver business triage sessions, fireside chats, digital and face-to-face coaching sessions and to use mainstream channels and social media as needed to engage with the client group.
  • Signpost clients to inhouse training on our online learning platform, Moodle and to provide sessions using this platform.
  • Signpost entrepreneurs to specialist sources of support and assistance where needed and facilitate access to mainstream business support entry points to suit the entrepreneurs needs.
  • Maintain strong connections with existing business support organisations, and initiatives, to ensure ease of access to relevant services and support for the entrepreneur.
  • Contribute towards monthly written reports, check-in calls when necessary.

Job Description:

  • Network both internally and externally to support the recruitment of learners.
  • Provide one to one sessions to clients (either digitally or face to face) offering enterprise information and guidance and signposting appropriately
  • Manage caseload of clients who can access support until December 2022
  • Refer clients to Himilo’s online learning platform offering courses around entrepreneurship
  • Provide training alongside the platform when needed
  • Link business mentors to clients
  • Record all service users’ details onto Salesforce (online system) to track their progress
  • Complete all paperwork requirements in time for deadlines
  • Liaise with external business support organisations to build a proficient working relationship
  • Comply with all GDPR regulations.
  • Organise and Facilitate fireside chats and workshops on various entrepreneurial subjects (face-to-face and online)
  • Support client recruitment and local educational promotional activities.
  • Support with the onboarding of volunteers for the project

The ideal Lead Enterprise Facilitator:

Essential Skills & Experience

  • Experience of offering advice and guidance to service users in a previous role.
  • Experience can include in a coaching, mentoring or advisory capacity.
  • Strong verbal and written communication skills with an ability to work across different cultures and communities.
  • Ability to maintain accurate records and manage a caseload of entrepreneurs
  • Confident Microsoft skills - Outlook, Excel, Word and PowerPoint.
  • Commitment to empowering refugees, providing advocacy and culturally sensitive support
  • A commitment to Equality and Diversity principles

Desirable Skills & Experience

  • Demonstrable experience of setting up and running a business in the .
  • Knowledge of a community language(s) and/or lived experience of being a refugee.
  • Demonstrable experience of working with refugees/asylum seekers.
  • Understanding of the welfare benefits system
  • Experience of utilising policies and procedures to ensure best practice principles are followed
  • Understanding of working with people with complex/multiple needs.
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