Operations Administrator

Zoek Pin Norwich, Norfolk, England

£17635/annum

Permanent (Full time)

Recently Posted

We are recruiting an Operations Administrator to assist our busy depot in Norwich, Norfolk. Our Operations Administrator, Depot Administrator's or Admin Co-Ordinator's oversee all installations from initial bookings through to completion, ensuring a seamless operation of service in our depots. In this role you will speak to a variety of stakeholders in this role a variety of both admin and customer service skills are required.

We offer a competitive salary, a variety of company wide perks and benefits, a generous holiday allowance, starting at 31 days each year and the opportunity to gain further qualifications to drive your career forward via our apprenticeship levy after a qualifying period.

What the Role is

Managing and Tracking the Depot Appointments and Installations Plans
Liaising with our Customers, answering any queries, assisting them and qualifying appointments
Co-ordinating Installers, Trades and Customers as required to achieve the Installation plans
Processes; from inputting, quotations, arranging deliveries to general admin, no two days are the same
Monitoring our processes are completed by all stakeholders in the Depot
What We Need

Excellent Administrators, who can problem solve, work to deadlines and have fantastic organisation skills
People with a passion, for the products we sell and caring for our customers
Talkers, if you enjoy being on the phone and forging relationships, this is the role for you
Attention to Detail, you will be a stickler for process and getting it right first time
Pride, you will take pride in your work, remaining focused, calm and motivated
What We Offer

Competitive Salary
Discounted Staff Purchase Scheme
Staff Benefits and Perks
Free Parking
31 days Holiday, including Bank Holidays, increasing with service
‘We are certified as a Covid-19 secure employer – having complied with Government’s guidance on managing the risk of Covid-19

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