Customer Service Coordinator - Carlisle | 29354 | Zoek UK
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Customer Service Coordinator
Carlisle, Cumbria, England
Permanent (Full time)
Our customers and colleagues are at the very heart of what we do. To achieve this, we employ exceptional people who are engaged and rewarded for the value they bring to the organisation and who are able to demonstrate our leading behaviours – Be bold in what you do, be flexible and agile, and make a positive difference.
We are currently looking to recruit a Customer Services Coordinator for Steadmans in our busy Carlisle site, to enhance the customer services team and provide a dedicated link between the business and CSB to ensure that all orders are dispatched on time, in full and that all direct deliveries are communicated accurately and in a timely manner to the CSB network.
We offer a great opportunity to build your career in a market leading business, along with a competitive salary and excellent benefits that include 25 days holiday + 8 bank holidays, a great pension, life insurance and a share incentive scheme.
What does the role involve?
As Customer Services Coordinator, you will be part of the process for ensuring the efficient communication within all Steadmans departments, including planning, production, sales, purchasing and transport. You'll ensure that communication with the CSB distribution network is accurate and timely and underpin accurate communication with internal and external sales teams. You'll ensure all orders for CSB distributors are completed before dispatch and liaise with suppliers to communicate accurate due dates of all direct deliveries. The successful candidate will also participate in key projects on a range of activities as required.
To be considered for this role, candidates should have the following skills and experience:
The proven ability work in a faced paced environment with a keen eye for detail and is used to working to tight deadlines
Good working knowledge of basic computer systems - Word, Excel and Powerpoint
Excellent spoken and written communication skills; confident and skilled in communicating with internal and external stakeholders at all levels
A creative approach to problem solving involving a range of stakeholders
Strong analytical and project management skill
Ideally the candidate will have some understanding of SAP but training will be given to the right person
SIG Plc. is a leading supplier of specialist building materials to trade customers across Europe with strong positions in its core markets as a specialist distributor of insulation and interiors products and as a merchant of roofing and exteriors products