2nd/3rd Line IT Support

Zoek Pin London, Greater London, England

£45000 - £55000/annum

Permanent (Full time)

Recently Posted

Exciting new position based in the City of London within a large Quantum Storage business.
Duties:
* Pre-sales system design and specification, advice and consultancy, systems installations, integration with other systems and end user training. procurement of such business for the company to be either directly or in association with members of the sales department. The majority of the above duties will be related to the Windows systems or other OS’s, and integration with Apple Mac OS/iOS will sometimes be key.
* Ensuring, all documentation and instructions for use are kept up to date both at the customer’s site and in our own records and for support. Training end users and customers on hardware, software and systems use.
* Providing customers with comprehensive on-site, remote and telephone support. Working collaboratively with the in-house support team
Requirements
* In depth knowledge of Windows Server Operating Systems
* In depth knowledge of Linux server operating systems (Ubuntu, CentOS)
* In depth knowledge of macOS/iOS
* Understanding of ‘cloud’ technologies (AWS)
* Understanding of Mac and Windows deployment methods
* Understanding of Microsoft Hyper-V and VMWare vSphere virtualization technologies
* Understanding of SAN technologies
* Understanding of network technologies including firewall and switch configuration (HP, Dell Sonicwall, Cisco, Juniper)
* Server hardware knowledge (HP, Dell, Supermicro)
* Experience of network and server solution design
Desirable
* Experience of StorNext SAN and/or xSAN
* Experience of deploying Dell EMC iSilon Storage
* In depth knowledge of MDM solutions
* Experience of large scale MacOS/iOS deployment
* Understanding of Mac OS Server
* Experience of managing cloud systems (AWS)
Salary paying up to £55k based on experience
We are looking for a candidate with hunger and desire to succeed, if this is you, please forward your CV or call Luke for more information

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