Business Generation Associate

Zoek Pin Colwick, Nottinghamshire, England

£9.45/annum

Permanent (Full time)

Recently Posted

Business Generation Associate

Permanent

Location: Colwick, Nottingham

Hourly rate: £ p/h

Hours: hours

OVERVIEW

Do you have a passion for Customer Service? An exciting opportunity has arisen for Customer Service Professionals to join our Contact Centre in Colwick.

You’ll need to be an enthusiastic and driven team player, with experience in a previous Customer Service role of some form.

You’ll be joining a lively and friendly team, with a fun but fast paced working environment, where you can have a bright career and enjoy a fantastic range of benefits.

ROLE & RESPONSIBILITIES

* Be the first point of contact for our new and existing customers.

* Handling inbound and outbound calls and online appointment requests from customers.

* Coordinating appointment requests and booking appointments for advisors to visit customers.

* Ensure all calls are met to our quality standards, including Data Protection Regulations.

* Meeting time schedules set for arranging appointments.

* Interact with customers to understand what they require.

* Following up enquiries from recent weeks to offer the customer additional help.

* The training academy will teach you about our fantastic products, services, and promotions.

REQUIREMENTS

* Customer service experience.

* Self-motivated.

* Willingness to help others.

* Understanding of MS Office, Excel and Outlook.

* Experience working with SAP – not essential.

* Great communication skills.

* Ability to work under pressure.

* Motivation to achieve targets.

Benefits include – Free car parking, a health care and lifestyle benefits package, generous staff discount.

Training will be provided, and you’ll receive a salary increase upon completion of this

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